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PAYMENT & REFUND POLICIES

MEMBERSHIP PURCHASE REFUND POLICY

When purchasing an individual membership, there are two components – the portion of your membership dues that go to CEVA, and the portion that goes to USA Volleyball.

The portion of a membership cost that comes to CEVA is non-refundable except in very rare and extreme circumstances.  Regardless of the situation surrounding a refund request, credit card processing fees are non-refundable

The portion of a membership cost that goes to USAV is governed by USAV’s refund policy, outlined below:

  • Full memberships may be eligible to receive a refund of national registration fees.  Cancellation requests must be received within 45 days of purchase.
  • Limited memberships are not eligible to receive a refund of national registration fees, insurance or processing fees.

USA Volleyball will only consider its refund if the region provided the individual a full refund on region membership fees.

The following guidelines will be used in the calculation of a refund amount:

  • If the member participated in a USAV sanctioned program or event, then national registration fees are refunded, less insurance and credit card processing fees.
  • If the member did NOT participate in any USAV sanctioned program or event, then member is entitled to a full refund of all fees.

No refunds will be issued when an entire USA Volleyball membership season and/or any portion thereof is canceled or interrupted for any reason.

Other USA Volleyball sanctioned programs and events may utilize different cancellation policies. Please read individual USA Volleyball programs or event information thoroughly.

USA Volleyball reserves the right to make exceptions to their refund policy at its sole discretion.


CEVA CLUB BILLING & REFUND POLICY

Beginning in the 2020-2021 season, all clubs will be invoiced one time per month, on/about the 25th of the month (if the 25th falls on a weekend or a previously-scheduled event day, invoices may be distributed a day before or a day after). 

Clubs will be notified in advance what each invoice will show on it (i.e. Power League fees, Regionals Fees, tournament sanctioning fees from a particular month, etc). 

All invoices will carry “NET 30” terms.  Invoices not paid within 30 days will be assessed a 2% late fee.  Late fee assessment began in the 2019-2020 season. 

Invoices may be paid with checks, cash, or credit card.  All credit card payments are assessed a 2.95% processing fee.  Clubs wishing to pay with a card should contact the CEVA office to arrange this. 

Checks should be mailed to 4840 SW Western Avenue, Suite 450 – Beaverton, OR 97005.  Checks should be made out to “CEVA.”

Invoices may also be paid in person during regular business hours via any of the above methods.

In case of season interruption, refunds are issued to clubs on a per-tournament basis.  Charges incurred prior to an interruption or cancellation are still valid.

Each event run by CEVA may have a separate payment policy and cancellation deadline.  Please consult the website for each separate event or contact the CEVA office for details.